GROUPON LOGO

Company 
       Groupon

Website         www.groupon.com
Eligibility      Any Degree
Experience    Freshers
Location        Chennai
Job Role        Data Associate

Company Profile :
Groupon (NASDAQ: GRPN) is a global leader in local commerce, making it easy for people around the world to search and discover great businesses at unbeatable prices. Groupon is reinventing the traditional small business world by providing merchants with a suite of products and services, including customizable deal campaigns, credit card payments processing capabilities and point-of-sale solutions to help them attract more customers and run their operations more effectively.
Job Description:
Under general supervision, performs variety of tasks such as researching on internet for correct merchant details like name, address, business, merchant official website and other third party websites and correcting any errors or discrepancies that are found. Maintaining records of work received and work performed etc., achieving targets and benchmarks that are set.
Skills:
a. Good written and verbal communication skills
b. Good working knowledge of MS Office and internet researching
c. Preferably a domain expert


Ability to:
a. Multi task in a fast paced environment
b. Operate in the system with the speed and accuracy necessary to meet departmental standards
c. Handle stressful situations
d. Maintain composure in critical situations and communicate clearly with both internal and external customers
e. Be quick in decision making
f. Think logical


Demonstrate:
a. Passion for delivering great customer experience
b. Strong inter personal & communication skills
c. Excellent listening skills
d. Excellent Data Accuracy skills
e. Eye for Detail
f. Commitment to meet Deadlines


Characteristics:
a. Consistency in performance
b. Willingness to take initiatives & responsibilities including 24/7/365 availability, including willingness to work on weekends, and outside of
the ‘standard’ work day
c. Commitment and completion factor
d. Peer respect – establish and maintain cooperative working relationships
e. Creative and analytical problem solvers with a passion for operational excellence
f. Practical ideas



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