IBM Hiring Technical Support Associate On Jan 2014 -Bangalore/Hyderabad
Company IBM India Pvt. Ltd.
Website www.ibm.com
Eligibility Bachelor's Degree/ Diploma
Experience 0 - 3 yrs
Location Bangalore, Hyderabad
Job Role Technical Support Associate
Comapny profile :
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of software development and systems management; and the world's most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become "smarter" as the planet becomes more digitally interconnected. IBM invests more than $6 billion a year in R&D, just completing its 18th year of patent leadership.
Job Description :
1. Ability to identify basic hardware parts and aware of basic hardware concepts
2. User level familiarity with at least one e-mail client - Outlook, Notes etc.
3. Skilled in commercially standard software applications and major desktop operating systems.
4. Awareness of basic networking concepts and technologies.
5. Questioning skills /probing skills, as relevant to the issue and level of the caller
Desired Criteria:
1. Bachelor's Degree
2. At least 1 year experience in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
3. At least 1 year experience in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting4. English: Fluent
Company IBM India Pvt. Ltd.
Website www.ibm.com
Eligibility Bachelor's Degree/ Diploma
Experience 0 - 3 yrs
Location Bangalore, Hyderabad
Job Role Technical Support Associate
Comapny profile :
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of software development and systems management; and the world's most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become "smarter" as the planet becomes more digitally interconnected. IBM invests more than $6 billion a year in R&D, just completing its 18th year of patent leadership.
Job Description :
1. Ability to identify basic hardware parts and aware of basic hardware concepts
2. User level familiarity with at least one e-mail client - Outlook, Notes etc.
3. Skilled in commercially standard software applications and major desktop operating systems.
4. Awareness of basic networking concepts and technologies.
5. Questioning skills /probing skills, as relevant to the issue and level of the caller
Desired Criteria:
1. Bachelor's Degree
2. At least 1 year experience in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
3. At least 1 year experience in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting4. English: Fluent
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